- Work directly with customers via telephone, and email to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services.
- Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship.
- Follows up with customer via telephone or email following initial sales contact.
- Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product.
- Consistently meets departmental sales goals while maintaining a satisfied customer rate of not less than 90% (less than 10% cancellation rate)
- Continued product education to better service customer calls.
- Maintains accurate daily record of sales in sales tracker.
- Strong customer service and telesales skills.
- Experienced with Web Based Applications and Windows.
- Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment.
- Ability to manage sensitive and critical client information.
- Excellent verbal and written communication skills.
- Problem solving and decision making skills.
- Superior closing skills.
Part-Time, no location restrictions.