The Network Operations Center (NOC) is
served by two separate high-speed
OC-48-capable fiber optic connections and
utilizes multiple Tier-1 Internet backbone
providers. The facility is fitted with
waterless fire-suppression systems, UPS and
back-up generators, and environmental
controls to ensure high-quality,
uninterrupted service. The NOC is
continuously monitored 24 hours a day, seven
days a week. We've taken several crucial
measures to make our world-class network
infrastructure reliable and secure:
Data
Center Tour

Imagine having the top 10 Tier One
Providers in 1 location.
Now Imagine have a routing technology
that is smart enough to choose the best
route from one of the top 10 providers!
InterNAP makes this a reality with smart
routing and 10 Tier One Providers all in one
location.
FastServers has created an innovative way
of using the existing Internet network
infrastructure to route your data and avoid
the Internet's points of congestion. We
utilize an Overlay Network that is armed
with intelligent routing technology to get
your data from point A to point B in the
fastest, most reliable, and least-congested
path possible.
Unlike some providers who randomly choose
public NAPs or private peering points,
FastServers routing technology immediately
sends customer data out along the correct
Internet backbone. For FastServers
customers, the optimizing effects of our
proprietary network architecture and
advanced routing technologies dramatically
boost performance.
Physical
security for safeguarding your site and data
The latest in camera systems monitors both
interior and exterior facilities around the
clock. Access is limited to authorized
personnel only, and strictly enforced by
electronic access cards, biometric scanning,
and guards.
Environmental
control features for maximum reliability
To reduce downtime, our centers feature
advanced fire suppression systems, surge
suppression, specialized heat and smoke
sensors, separate fire zones below the floor
and above the ceiling, raised flooring for
improved server environment, as well as
temperature, humidity, static and airborne
particle controls.
Redundant
systems to maximize your connectivity and
uptime
We build in redundancy to ensure that your
site is open for business. This includes
Cisco routers, Layer 2 and 3 switches, our
power system generator in addition to our
regular grid electrical power, and our
backbone. Each server is protected by our
fire suppression system and multiple air
conditioning systems (HVAC: Heating
Ventilation Air Conditioning). In addition,
we keep a supply of drives, network cards,
processors, motherboards and every other
piece of equipment that has even a remote
chance of failure. We also use a
multiple-SCSI backup cluster system for data
storage and recovery.
Unparalleled
customer service support for fast problem
resolution
FastServers Network Operations Centers
provide 24/7/365 monitoring of our
customers' servers, network status and our
connectivity to upstream backbone providers.
Our expert technicians identify potential
issues and provide resolutions before any
problems occur. With access to servers from
the monitor room, support and administration
personnel continually monitor systems,
answer customer questions online and on the
telephone and troubleshoot any problems
Overall Features of
FastServers Network
- Three
Geographically different locations for
added redundancy, networks, and high
network performance.
- Three Tier 1 providers with a focus
on International peering, redundant
network design, and overall unlimited
capacity.
- 2 facilities have
been up and running for over 3 years
with an established uptime of over
99.99% and 100% combined uptime between
any 2 data centers. At no time in the
past 3 years have more than 1 of the
facilities been unreachable via the
Internet.
- FastServers has direct support from
all network administrators that includes
the ability to control routes, peering,
and network functionality.
- FastServers has 24
hour onsite support at all facilities,
this is not outsourced support but
rather our direct employees.
- The network facilities themselves
have been selected based on true
backbone connectivity, redundant
networking, and high availability data
center design.
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